Terms of Service

You must be at least 16 years old and legally able to enter a contract. If you use the Service for an organisation, you confirm you are authorised to bind that organisation, and "you" means both you and it.

Accounts are personal. You are responsible for everything done under your account and for keeping your credentials secure. Tell us immediately at legal@convulabs.com if you suspect unauthorised access.

Datamaxxing reads a LinkedIn data export that you supply, ranks the people in it against goals you describe, and generates written suggestions and draft messages. Most of the archive is parsed inside your own browser and stored on your device; selected fields are sent to our servers and to our AI provider to produce the analysis. The Privacy Policy explains exactly what leaves your device.

The Service is provided as a working tool, not as a guaranteed, error-free, or continuously available product. We may change, suspend, or discontinue features at any time.

Demo mode runs on synthetic data and exists for evaluation only. Nothing you see in demo mode describes real people. You may not present demo output as real analysis.

A LinkedIn archive contains personal data about other people — names, employers, job titles, email addresses, private messages, invitations and interaction history. This is the single most important obligation in these Terms:

• You confirm that you lawfully obtained the archive, that it is your own export, and that you have the right to upload and process it.
• You are the controller of the personal data about third parties in your archive. We act as a processor on your instructions for that data. Where you use the Service for professional purposes, you are responsible for having a lawful basis (such as legitimate interests), for carrying out any balancing test or assessment your law requires, and for honouring the rights of the individuals concerned.
• You must not upload data you scraped from other people's profiles, purchased lead lists, another person's archive, data exported from a former employer's systems, or anything you are contractually barred from exporting.
• You must not upload special category data (health, race, religion, political opinions, sexual orientation, biometric or genetic data), children's data, government identifiers, payment card data, or credentials — including where they appear inside message text. If your archive contains them, delete the archive rather than upload it.
• You are responsible for complying with LinkedIn's own terms in obtaining and using your export. We are not affiliated with, endorsed by, or sponsored by LinkedIn or Microsoft.

You keep ownership of your content. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, copy, transmit and process it solely to operate the Service for you, to keep it secure, and to comply with law. That licence ends when you delete the content or your account, subject to short technical backup cycles.

Scores, categories, "fit" numbers, network verdicts, industry labels and draft messages are produced by large language models from sparse inputs, typically a few words of job title and fragments of history. They are probabilistic guesses, not facts, and they can be wrong, biased, outdated, unfair to a specific individual, or confidently fabricated.

• Do not use the Service to make any decision with legal or similarly significant effect on a person — including hiring, firing, promotion, credit, insurance, housing, immigration or education decisions.
• Do not use the Service for automated decision-making or profiling that produces such effects, within the meaning of Article 22 GDPR or equivalent laws.
• Verify anything material before you act on it. Draft messages are drafts; you are the sender and the author for every legal purpose.
• Output is not legal, financial, tax, employment, medical or investment advice.

The Service helps you write messages. Sending them is entirely your act, on your own channels, in your own name. You are solely responsible for complying with anti-spam and direct-marketing law — including GDPR and the ePrivacy Directive, PECR, CAN-SPAM, CASL and any local equivalent — and with the terms of whatever platform you send on.

• Do not send bulk unsolicited messages, harass anyone, or continue contacting someone who has asked you to stop.
• Do not use email addresses found in your archive for marketing without a lawful basis and a working opt-out.
• Do not misrepresent who you are or automate the Service against LinkedIn or any other platform.

You must not, and must not permit anyone else to:

• Reverse engineer, decompile, scrape, or build a competing product from the Service or its output.
• Circumvent rate limits, authentication, or usage restrictions; probe or attack our infrastructure or our providers.
• Use the Service to build or enrich a database about people for resale, or to re-identify, dox, stalk, or surveil anyone.
• Attempt to extract model weights, system prompts, or the content of other users' accounts.
• Upload malware, or content that is unlawful, defamatory, or infringing.
• Resell, sublicense, or provide the Service to third parties without our written agreement.

We may suspend or terminate access immediately, without refund, where we reasonably believe this clause or clause 4 has been breached.

The Service, its software, design, interface, prompts and branding belong to us or our licensors. Nothing here transfers those rights. We grant you a limited, revocable, non-transferable licence to use the Service for its intended purpose.

Subject to your rights in your own content, you may use the output of the Service for your own business purposes. We may use anonymised, aggregated technical metrics (for example, error rates and feature usage) to operate and improve the Service.

The Service relies on third parties for hosting, authentication, database storage and AI inference, and it may fetch a public website URL you supply. Their availability and behaviour are outside our control, and we are not liable for their acts or omissions. Your use of any linked third-party service is governed by that party's own terms.

Where the Service, or a part of it, is offered free of charge, we may introduce, change or withdraw pricing on reasonable notice. Paid plans, if offered, are billed in advance and, to the maximum extent the law allows, are non-refundable once the billing period has begun.

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that analysis will be accurate or useful, that any outreach will succeed, or that data held in your browser will survive a browser reset, private-mode session, storage eviction or device loss. Keep your own copy of anything you need.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, nor for lost profits, lost revenue, lost business, lost goodwill, lost opportunities, regulatory fines, or loss or corruption of data, however caused and on any theory of liability.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amounts you actually paid us for the Service in the three months before the event giving rise to the claim, or (b) USD 100.

Nothing in these Terms excludes liability that cannot lawfully be excluded — including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow certain exclusions, so parts of clauses 11 and 12 may not apply to you; consumer rights under mandatory local law are unaffected.

You will indemnify and hold us and our officers, employees and suppliers harmless against any claim, demand, investigation, fine, loss, liability, damage and reasonable legal cost arising out of or connected with: (a) data you uploaded, including any claim by a person appearing in your archive or by a regulator; (b) your breach of clauses 4, 5, 6 or 7; (c) messages you send; or (d) your breach of law or of any third-party terms, including LinkedIn's. We will notify you of any such claim and may participate in the defence with counsel of our choosing.

You may stop using the Service at any time and delete your account from Settings, which removes your account, your profile record on our servers, and the data held in your browser. We may suspend or terminate your access where you breach these Terms, where we are required to by law, or where continued provision creates a material risk to us or to other people.

Clauses 4 (last paragraph), 5, 8, 11, 12, 13, 15 and 16 survive termination.

We may update these Terms. Material changes will be notified in the Service or by email before they take effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

These Terms and any dispute arising from them are governed by the laws of Sweden, without regard to conflict-of-law rules, and the courts of Malmö, Sweden have exclusive jurisdiction — except that, if you are a consumer, you keep the benefit of any mandatory protections and courts of your country of residence.

Before starting proceedings, please contact legal@convulabs.com so we can try to resolve the matter within 30 days. Claims must be brought within one year of the event giving rise to them, where the law allows such a limit.

These Terms, together with the Privacy Policy, are the entire agreement between us. If a provision is held unenforceable, the rest remains in force and that provision is limited to the minimum extent necessary. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. Questions: legal@convulabs.com.